We have compiled a short list of questions and issues that will
help most visitors to this page. Before contacting us, please
take a moment to review these items:
- Registered Users...
Click here to download registered software, download an upgrade or recover registration
- Upgrading... If you need to download an upgrade, have lost your registration instructions, or need to download purchased software, click here
to have it automatically emailed to you.
- Try Before Buying... All of our programs have free demos
available for download.
Please try before you buy!
- Frequently Asked Questions... Each of our apps has an extensive FAQ page. Before contacting us, please check the FAQ page for the app.
- Uninstalling... To uninstall our plugins, run the installer
and click the Uninstall button. For other apps and add-ons, check the app's FAQ page.
- Registering... If you recently purchased software but have not received an email
with registration information, check your spam folder. Sometimes our
automatic emails get filtered. If PayPal was used, are you sure that
the email address that you use as your PayPal login is current? If not,
use the form below for an email change request.
- Changing Email Addresses... Our registration system is based on your email address. To keep
your address current, use the contact form below for email address
- Missing Emails... Occasionally, large email providers such as Hotmail block our emails. If you're expecting email from us, and don't receive it within a few days time, please write a message using a different email address or include your phone number so that we can contact you.
Send Us a Message
Feel free to contact a human at any time if you have questions,
comments or suggestions. The form below will route your message to
team member. We will usually write back within a business day: