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Support Bulletin: Call Recorder may be missing from Skype after the latest Skype update. Installing the latest Call Recorder fixes this. Details are here.

Our help section has an extensive collection of frequently asked questions and support documents. Search it here:


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If you are unable to find an answer in our support section, feel free to contact a human at any time with questions, comments or suggestions. The contact form below will route your message to the appropriate team member. We will usually write back within a business day.




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Technical support hours are normally Monday - Friday 9:00 AM - 5:00 PM Eastern Time. Support is generally handled through email. During business hours we typically respond within a few hours. It can, however, take up to 36 hours to receive a response. Weekend support requests are typically handled on Monday morning. Our goal is to be as responsive as possible but support volume varies and that impacts our response time.