PhoneView is in Japanese Instead of English
If the PhoneView application is showing Japanese instead of English, this usually means that you have Japanese as a higher priority than English in your Mac’s language settings. To fix this, go to System Preferences, and then the "Language & Region" panel. You should see a list of languages there. If Japanese is in the list, remove it or drag it down below English. (If English is not in the list, add it using the + button.) Once you have done this, quit and re-open PhoneView.