PhoneView Support

PhoneView Modification History

2/6/17 - v2.13.3: Fixes a syncing issue with pre-iOS 10 devices. Fixes an issue where Call Log dates were displayed incorrectly on pre-iOS 9 devices. Fixes an issue that could cause a crash on Mac OS X 10.6. Fixes an issue introduced in v2.13 that could cause an intermittent crash. Fixes an issue where Notes mode could show up empty after a data refresh.

1/30/17 - v2.13.2: Fixes an issue that could cause PhoneView to crash.

1/27/17 - v2.13.1: Fixes an issue that could cause PhoneView to crash.

1/25/17 - v2.13: Changes the appearance of Messages mode. Support for displaying calls made with third-party apps in Call Log mode. Message, Call Log and Voicemail archives now include contact names and photos. Improvements for iOS 10.2 devices with iTunes encrypted backup turned on. Several minor fixes and enhancements.

11/16/16 -v2.12.7: Adds support for iOS 10.2 beta. Other minor fixes.

10/25/16 - v2.12.6: Fixes an issue where some data may not show up for iOS 10.1 users. Other minor fixes.

10/3/16 - v2.12.5: Fixes an issue where PhoneView’s column sorting was not remembered in macOS Sierra (10.12). Fixes an issue introduced in v2.12.4 where Messages mode did not display or export properly for some OS X Yosemite (10.10) users. Adds a Favorites album to Photos mode. Fixes a rare crash issue introduced in v2.12.4.

9/27/16 - v2.12.4: View, export and archive the WhatsApp recent call log. Adds support for stickers in Messages mode. Adds an option for larger text in Messages mode. Adds the ability to sort the Messages conversation list by attachment size. Various fixes for iOS 10 and macOS Sierra (10.12). Other minor fixes and enhancements.

8/23/16 - v2.12.3: Adds the ability to sort the Messages conversation list by date. Fixes an issue that could cause PhoneView to freeze on Macs running OS X 10.9. Fixes for reported crash issues.

7/26/16 - v2.12.2: Support for iOS 10 beta. Speed improvements to download and message processing. When exporting a conversation in PDF format, the recipient phone number will now be shown in the page header. PhoneView now remembers the last used mode rather than always starting up in Messages mode. Other minor fixes and enhancements.

6/14/16 - v2.12.1: Fixes an issue with deleting Camera Roll items in Photos mode. Other minor fixes and enhancements.

5/11/16 - v2.12: PhoneView can now connect to devices using Wi-Fi. The sidebar has been rearranged to bring more commonly used modes to the top. There is a new application icon. Adds audio playback in Messages mode. Adds support for WhatsApp audio messages and media captions. Fixes an issue where WhatsApp message attachments did not display properly. Adds the ability to use external disk drives for PhoneView’s archives and temporary downloads.

12/16/15 - v2.11.6: Adds support for Photos mode with iOS 9.2. Fixes an issue that could prevent notes from showing up for iOS 9 users who have not upgraded to the new Notes format. Fixes an issue that could cause duplicate messages when merging archive databases. Fixes an issue where the export format menu was sometimes missing from the save dialog box when exporting messages. Other minor fixes.

10/25/15 - v2.11.5: Fixes a crash issue introduced in 2.11.4 reported by Mac OS X 10.6 and 10.7 users.

10/23/15 - v2.11.4: Adds support for the enhanced Notes format used by iOS 9 and OS X 10.11 and newer. Fixes an issues where photo thumbnail images did not show up for some iOS 9 users. Fixes an issue that could prevent Voice Memo mode from working properly. Fixes an issues that could cause incorrect contact images from showing up in Messages mode. Other minor fixes and enhancements.

7/29/15 - v2.11.3: Fixes an issue with missing message text when using the OS X 10.11 (El Capitan) beta. Fixes an issue that could cause iMessages to not show up for some users. Fixes a formatting issue when exporting messages including certain Emoji symbols to a text file.

6/15/15 - v2.11.2: Fixes an issues that could prevent WhatsApp data from showing up for some users. Adds support for viewing web history with iOS 8.3. Fixes an issue that could cause a crash when a certain sequence of text is sent or received.

5/11/15 - v2.11.1: Fixes a crash reported by OS X 10.7 users. Adds a "Send to Photos" button for OS X Photos app users. Other minor fixes and enhancements.

4/16/15 - v2.11: PhoneView now supports viewing messages, call logs and voicemail stored in encrypted iTunes backups. (Requires Mac OS X 10.7 or newer.) Fixes an issue where data transfer may not work properly with iOS 8.3. Restores access to some third-party app data in iOS 8.3. (Note that access to apps without iTunes Files Sharing enabled is still not available.) Fixes an issue where WhatsApp multimedia items did not transfer to PhoneView in iOS 8.3. Fixes an issue where certain photos could not be deleted. Other minor fixes.

3/23/15 - v2.10.8: Adds support for iOS 8.3 beta. Adds Japanese localization. Adds a "Phantom" photo album for items that have not been properly deleted by iOS. Fixes an issue where photo album counts may be incorrect. Other minor fixes and enhancements.

2/24/15 - v2.10.7: Fixes a crash issue reported by some OS X 10.6 users. Other minor fixes and enhancements.

2/9/15 - v2.10.6: Support for WhatsApp v2.11.15 and newer. Adds an option for monochrome (black and white) printing and PDF export for Messages mode. Adds enhanced support for photo bursts in Photos mode. Videos in Photos mode will now have a video icon in the thumbnail. Adds a panorama album to Photos mode. Other minor fixes and enhancements.

11/18/14 - v2.10.5: Fixes an issue with displaying SMS and iMessages containing Asian characters in Yosemite. Fixes an issue that could cause some Emoji symbols to show up without color. The Recently Added album in Photos mode is now called Camera Roll again.

10/18/14 - v2.10.4: Fixes a crash issue introduced in v2.10.3.

10/17/14 - v2.10.3: Burst mode photos will now show up in Photos mode. Camera Roll is now called Recently Added for iOS 8 devices. Fixes an issue where Recently Deleted photos could show up in the Camera Roll album. Fixes an issue where some photos could be transferred in a lower resolution. Fixes an issue with missing Voice Memo descriptions. Other minor fixes.

8/18/14 - v2.10.2: Adds support for iOS 8 Call Log. Adds double-click in Call Log mode to initiate a FaceTime call. Fixes an issue with deleting Camera Roll photos. Support for iOS 8 "Recently Deleted" photo album. Fixes an issue where Voice Memo mode may stop working properly. Fixes some display issues with OS X 10.10 (Yosemite) public beta. Other minor fixes.

6/17/14 - v2.10.1: Fixes for Photos mode for iOS 6 users and iOS 8 beta users. Adds support for PDFs and other formats sent via the Messages app. Fixes an issue where multimedia media items may not be archived in rare cases. Other minor fixes.

5/7/14 - v2.10: Adds support for saving, archiving and printing WhatsApp messages. Adds toolbar buttons to the archive and backup viewer windows. Adds a Videos album to Photos mode. Photos mode will now save the edited version of photos when possible. The modification and creation dates of exported multimedia messages will now match the message date. Fixes for various issues including a crash reported by Mac OS X 10.6 users.

1/6/14 - v2.9.8: Fixes an issue that could cause PhoneView to crash or freeze up on older Macs.

12/16/13 - v2.9.7: Fixes a OS X 10.9 (Mavericks) issue with importing data into Excel and Numbers. Brings back Messages mode column heading. Other minor fixes.

12/5/13 - v2.9.6: Enhancements to Messages mode and Contacts mode display. Improved PDF export image quality. Improved Messages mode loading time. Fixes an issue with Photos mode display on non-Retina iPads with iOS 7. Items in the Home Movies section of the Videos app will now show up in PhoneView's Movies mode. Other minor fixes.

10/9/13 - v2.9.5: Support for web history and open pages in Web mode with iOS 7. Fixes an issue where Call Log items had an incorrect status with iOS 7. Improved handling for untrusted Macs and passcode locked phones. Other minor fixes and improvements.

9/19/13 - v2.9.4: Fixes two issues reported by v2.9.3 users.

9/18/13 - v2.9.3: Adds iOS 7 appearance for Messages mode. Improves loading speed. Fixes a display issue with Photos mode and Contacts mode in OS X 10.9. Fixes an issue where some iTunes backups were not listed. Other minor fixes.

7/16/13 - v2.9.2: Fixes an issue that could prevent Messages mode from loading. Adds initial support for iOS 7.

5/14/13 - v2.9.1: Fixes a crash that could occur when exported messages sent to a very large group. Fixes a crash on launch reported by Mac OS X 10.5 users.

5/7/13 - v2.9: New toolbar and source list icons. Adds support for Macs with Retina displays. Enhances how group messages are displayed. Adds support for fullscreen mode. Fixes a crash issue reported by some Mac OS X 10.5 users. Fixes an issue that could cause PhoneView to hang during certain operations. Fixes an issue that could cause exported voicemail messages to be named incorrectly. Fixes an issue that resulted in an error message while downloading data. Fixes an issue with the "Launch PhoneView When a Device is Attached" feature. PhoneView now requires a Mac with an Intel processor. Other minor fixes and enhancements.

12/5/12 - v2.8.6: Fixes an issue what could cause a crash for Mac OS X 10.5 users. Other minor fixes and enhancements.

11/28/12 - v2.8.5: iCloud contacts are now properly categorized. Fixes an issue where duplicate message items could show up in the archive section after updating a device. Fixes an issue with merging archive data. Fixes an issue where PhoneView could crash after failing to connect to a device. Voice memo deletion is no longer supported. Other minor fixes and enhancements.

9/17/12 - v2.8.4: Fixes an issue with viewing and archiving messages after updating to iOS 6. Fixes an issue that could result in a crash when loading data. Fixes an issue that could prevent media items in Messages mode from showing up properly. Fixes an issue that could cause archived messages to show up out of order. Other minor fixes.

9/6/12 - v2.8.3: Fixes an issue where PhoneView could become unresponsive. Other minor fixes and enhancements.

8/29/12 - v2.8.2: Fixes an issue that could result in duplicate items in the PhoneView message archive after updating to iOS 6. Fixes an issue where certain bookmarks would be exported as invalid webloc files. Other fixes and enhancements.

7/25/12 - v2.8.1: Fixes a crash issue connecting to older devices. Fixes a crash issue that prevented Mac OS X 10.5 users from saving or printing text messages containing Japanese characters. Fixes an issue where the Connected Devices menu may not show up. Other minor fixes.

7/24/12 - v2.8: Adds iTunes backup viewing windows for Messages, Voicemail and Call Log. Adds a new checkbox to determine how message threads are exported. Preliminary support for iOS 6. Fixes an issue where Apps mode could disappear for after installing the XCode developer preview. Fixes an issue where Apps mode could stop working after a period of inactivity for 10.7 and 10.8 users. Other minor fixes. PhoneView v2.8 resets the demo period, allowing users who tried earlier versions to have a new trial.

6/2/12 - v2.7.8: Fixes an issue introduced in v2.7.6 that could result in the loss of archive data stored on the Mac.

5/24/12 - v.2.7.7: Minor fixes.

4/6/12 - v2.7.6: Adds support for displaying thumbnails from the new iPad in Photos mode. Enhancements and fixes to Messages mode loading time. Fixes an issue where picture message thumbnails could show up mirrored. Fixes a crash issue. Note: Users with the iTunes encrypted backup feature enabled may be prompted again for permission for keychain access upon updating to PhoneView v2.7.6.

1/13/12 - v2.7.5: Adds preliminary support for iOS 5.1. Fixes a crash issue. Fixes a display issue with messages containing certain non-Latin characters. Contacts mode will now show an "All iCloud" contact group as needed. Deleted archives will now be moved to the Finder's trash. Other minor fixes.



10/25/11 - v2.7.4: Fixes an issue with iOS 5 support where thumbnails did not match up with items in Photos mode. Fixes an issue with iOS 5 support where certain items were missing from Movies mode. Fixes an issue where SMS messages and iMessages sent to multiple recipients were not displayed properly. Other minor fixes.

10/11/11 - v2.7.3: Minor fixes and enhancements.

9/14/11 - v2.7.2: Fixes an issue where voicemails and voicememos would not show up if no music was synced to the device. Fixes an issue where sending music to iTunes would not work properly if "Copy file to iTunes Media folder" checkbox was unchecked in the iTunes preferences. Fixes an issue where memory could run out if a phone contains a large number of text messages.

8/30/11 - v2.7.1: Minor fixes and enhancements.

8/10/11 - v2.7: User interface fixes for OS X Lion. Preliminary support for iOS 5. Adds "Page Setup" menu option. PhoneView 2.7 Demo resets the demo period, allowing users who tried earlier versions to have a new seven day trial. Other fixes and performance enhancements.

3/4/11 - v2.6.3: Fixes an issue with viewing certain items in Messages mode. Other minor fixes.

2/25/11 - v2.6.2: Fixes an issue with viewing photos on certain iOS devices. Fixes an issue with displaying some MMS items in Messages mode. Fixes an issue where Apps mode may not show up. Fixes various issues related to matching up messages with contacts. Other fixes and enhancements.

1/6/11 - v2.6.1: Adds CSV export option to Messages mode. Fixes an issue where phone numbers may not be looked up properly in the Mac Address Book. Fixes an issue where SMS messages sent from alphanumeric addresses may be incorrectly matched up to items in the iPhone contact list. Fixes an issue where SMS message text would not be displayed properly. Fixes an issue where AIM names could be left out of exported contacts. Fixes a possible crash after using Contacts mode. Fixes a possible crash when switching between apps in Apps mode.

11/8/10 - v2.6: Adds the ability to view the contents of all third-party apps. Adds an archive management window including the ability to delete, rename and merge archives. Adds support for displaying Camera Roll thumbnails from an iOS 4.2 device. Reintroduces the ability to delete Camera Roll items for all iOS versions. (Available in Mac OS X 10.6 only.) Photos mode will now display RAW formatted photos imported using Apple's iPad Camera Connection Kit. FaceTime calls and SMS messages originating from email addresses will now be associated with Address Book contacts. Fixes an issue with displaying certain non-Latin characters in SMS messages. Other fixes and enhancements.

8/20/10 - v2.5.4: Fixes an issue where the Message and Call Log archive windows may show up incorrectly when no device is connected to the Mac. Other minor fixes.

8/18/10 - v2.5.3: Adds support for using PhoneView while more than one iDevice is connected to the Mac. Support for switching between connected devices. Adds iOS 4.1 compatibility. iTunes U and Podcast PDFs are now displayed in the Podcasts section. Fixes an issue that could cause the download progress message to display the wrong file name. Fixes an issue with the display orientation of outgoing MMS messages taken with the iPhone 4 front camera. Fixes an issue with exporting MP3 audio files from MMS messages. Messages mode XML export will now include nodes for MMS items.

6/26/10 - v2.5.2: Fixes a problem that could cause an error message or an empty Call Log with iOS 4 devices. Fixes a possible crash when loading data. Properly displays iPhone 4 synced photos. Call Log mode now indicates FaceTime calls. iBooks PDF files are no longer listed in Music mode.

6/23/10 - v2.5.1: Fixes an issue where PhoneView may cease to function on Macs running Mac OS X 10.5 with an iPad or iOS 4 device. Fixes an issue that could trigger an error message when more than one device is connected to the Mac. Fixes an issue that could cause iOS 4 devices to reset when gathering a large number of MMS messages or voicemail messages. Fixes an issue with missing Notes on iPod Touch devices running iOS 4. Fixes issues with display order of items in the Message archive window. Other minor fixes.

6/21/10 - v2.5: Support for iOS 4 devices. Adds Apps mode for access to iTunes File Sharing file exchange. Fixes an issue that could result in duplicate archive items.

5/25/10 - v2.4.3: Adds compatiblity with the XCode 3.2 Beta SDK. Fixes an issue where the wrong image may be associated with incoming text messages that don't include a return phone number. Text messages will now be displayed and printed in their entirety when voice bubbles are turned off, rather than showing only the first two lines of each message. Fixes an issue that could result in incorrect ordering of text messages. Fixes an issue with the formatting of exported call log data.

4/23/10 - v2.4.2: Fixes an issue with saving .MOV and .PNG files in Photos mode.

4/14/10 - v2.4.1: Fixes a crash observed by some Mac OS X 10.5 users.

4/14/10 - v2.4: Support for iPad. Enhanced SMS/MMS Message viewing and export. Support for printing data and saving data to PDF format. Support for ebook export. Audio files sent via MMS will now be exported as MP4 audio files instead of AMR files. MobileMe and Exchange contacts will now show up as separate contact groups. Fixes an issue where the wrong audio could be associated with voicemail messages. Items from the photo album list can now be dragged to the Finder. Call history status icons have been changed. Version 2.4 resets the 7 day demo period.

11/24/09 - v2.3.2: Adds support for displaying the date taken for camera movies and 3rd party app camera photos. Fixes an issue with dragging files into Disk mode. Other minor fixes and enhancements.

11/2/09 - v2.3.1: Adds support for export, playback and archival of audio files sent via MMS. Fixes an issue with Send To iPhoto not working. Fixes an issue with PhoneView's ability to access visual voicemail and MMS media. Fixes an issue with editing notes originating from Outlook.

10/14/09 - v2.3: Adds visual voicemail playback, automatic offline archival and export to iTunes (Requires iPhone OS 3.0 or newer.) Adds support for displaying and archiving MMS message content. Re-enables support for deleting SMS items in iPhone OS 3.1. Adds a progress indicator for data download. Fixes an issue that could cause an error message and missing content when using a PowerPC Mac with an iPhone 3GS. Fixes a problem with the displayed dimensions of photos saved to the Camera Roll by third-party applications. Fixes a crash when dragging large groups of items in Disk mode. Other minor fixes and enhancements.

8/27/09 - v2.2.4: Minor changes for Mac OS X 10.6 (Snow Leopard) compatibility. Other minor fixes and enhancements.

7/7/09 - v2.2.3: Adds support for downloading iPhone 3GS recorded videos. Fixes an issue that may cause notes, call log, SMS, bookmarks and contacts not to load. Fixes an issue with display of photos and voice memos mode when connected to a jailbroken device. Fixes a possible crash when viewing SMS messages. Other minor fixes and enhancements.

6/16/09 - v2.2.2: Fixes an issue where music and podcasts would not be displayed properly when used with iPhone OS 3.0 firmware. Fixes an issue where files, notes, bookmarks, music and photos may not be downloaded when using the "Copy from iPhone" toolbar button. Fixes the location of the Web mode progress indicator when used with an iPod Touch.

6/6/09 - v2.2.1: Fixes a data loading issue reported by some users.

6/5/09 - v2.2: Adds Web mode for viewing bookmarks and browsing history. Adding, editing and deleting Notes no longer requires the iPhone to reset. Adding, editing and deleting Notes no longer requires the iPhone passcode feature to be disabled. Adds support for storing files containing a resource fork. Camera and synced photo modes have been combined into a single "Photos" section. iPod Touch users can now view their "Saved Photos" album. SMS conversations and Contact groups can now be exported by category without the need to select all items. Adds "Paste as Plain Text" option to note editing window. Contacts mode now properly exports Phonetic Name fields. Fixes an issue that resulted in corrupted vcard files when exporting contact data containing non-English characters using Mac OS X 10.4 and an Intel Mac. Fixes an issue that could cause some modes not to load any data. Fixes a possible crash while searching. Fixes an issue where blocked calls may not be displayed or sorted properly. Fixes an issue where email messages may not be successfully imported into Notes mode. Fixes an issue with the character encoding of SMS data exported to XML format. Adds preliminary support for iPhone OS 3.0. PhoneView will now automatically check for updates. PhoneView v2.3 Demo resets the demo period, allowing users who tried earlier versions to have a new seven day trial.

3/24/09 - v2.1.3: New toolbar icon graphics. Compatibility updates.

12/30/08 - v2.1.2: Stability and performance fixes.

12/3/08 - v2.1.1: Fixes a possible crash on launch observed by some new users.

11/22/08 - v2.1: Adds SMS and call history archive window. Adds new SMS export formats including tab delimited and XML format. Adds access to root file system on jailbroken iPhones. Add the ability to drag Mail.app and Yojimbo items directly into PhoneView's Notes section. Correctly sets file creation date of exported album photos. Fixes an issue that could result in the iPhone's main menu icon arrangement being reset after using PhoneView to edit notes, SMS or call history items. Fixes an issue that could result in SMS mode not working on some iPhones. Fixes issues with identifying an SMS thread containing country codes. Fixes an issue where the sender SMS photo may not be displayed. Fixes an intermittent crash when renaming a file. Fixes an issue where photo or note data could be missing from exported contacts. Fixes an issue with exporting contacts containing non-English characters in Tiger. Fixes an issue with importing photos into iPhoto 4. Fixes an issue where contact groups may not work properly in Tiger. Other minor fixes and enhancements.

9/13/08 - v2.0.6: Fixes an issue that could prevent iPhone and iPod Touch backups from starting automatically in iTunes 8. Fixes an SMS mode display issue observed in countries with 8 digit phone numbers. Fixes an issue where data may be excluded from exported contacts. Enhanced formatting when adding rich-text notes.

8/14/08 - v2.0.5: Fixes a crash issue encountered by some v2.0.4 users.

8/13/08 - v2.0.4: Adds improved SMS mode view. Adds support for accessing screenshots in Camera mode. Fixes an issue where photos with an unknown date would be listed with today's date. Increases timeout for data retrieval. Fixes a possible error -4210 when adding notes after upgrading to iPhone OS 2.0. Changed default font for Notes mode display to Helvetica. Other minor fixes and enhancements.

7/10/08 - v2.0.3: Adds support for the iPhone 3G and the iPhone 2.0 operating system.

6/4/08 - v2.0.2: Fixes an issue that could cause Contacts mode not to function. Fixes an issue that could cause PhoneView to hang on quit. Corrects a problem with the Replace All function when copying items from the device. Fixes an issue where some notes may not be copied to the Mac. Fixes an issue that prevented SMS and Call History mode from working when the user directory is stored on a remote NFS file system. Fixes an issue with exporting album photos that do not have a file name stored on the device. Fixes an issue where an error message may not be displayed if saving changes fails. Fixes an issue where the Cancel button may not work properly during transfers. Other minor fixes and enhancements.

5/16/08 - v2.0.1: Fixes a problem with copying multiple music files from the iPhone.

5/15/08 - v2.0: Product is now called PhoneView. Adds support for applying multiple changes with a single reboot when adding and editing notes. Adds search capability for notes, music, call history, SMS, contacts and photo mode. Adds undo/redo support for note editing. Adds full access to iPhone Contact List data. Adds automatic archival of SMS and call history data. Adds the ability to view synced photos by photo album. File and folder modification and creation dates are now preserved. Exported photos are now saved with the appropriate creation dates. Fixes an issue which could result in a crash after displaying file name tool tips. Numerous minor fixes and enhancements.

3/13/08 - v1.5.2: Resolves an issue with deleting SMS messages while running the latest firmware. Fixes an issue with the display and export of certain call log items. Other minor fixes and enhancements.

2/21/08 - v1.5.1: Resolves an issue with deleting SMS messages. Items can now be dragged into the Files and Notes sections of the PhoneView feature list. Other fixes and enhancements.

2/19/08 - v1.5: Product is now called PhoneView. Adds ability to add, edit and delete notes. Adds ability to delete SMS and call log items. Adds date column to photo and camera mode. Date information is now preserved when exporting photos. Numerous minor fixes and enhancements.

1/30/08 - v1.4: Adds Call Log access. Adds SMS message access. Adds camera photo access. Adds the ability to play music stored on the iPhone or iPod Touch.

11/30/07 - v1.3.1: Fixes a crash observed on Macs with missing system fonts.

11/29/07 - v1.3: Adds notes access. Advanced mode will now show hidden files. Fixes a photo access issue that could cause photos to show up as "Unknown" on some iPhones. Other minor fixes and enhancements. PhoneView v1.3 Demo resets the demo period, allowing users who tried earlier versions to have a new trial.

10/10/07 - v1.2: Adds music and photo downloading with iTunes and iPhoto integration. Adds the ability to automatically launch PhoneView when an iPhone or iPod Touch is connected. Adds progress bar and cancel button for transfers. Adds renaming functionality. Now properly displays sizes for folders. Adds an "Advanced Mode" for access to all files in the media partition. File browsing speed has been improved. Adds better integration with iPod Touch. Fixes a problem with copying very large files. Changes double-click behavior. Numerous other fixes and enhancements.

7/19/07 - v1.1: Adds the ability to move files and folders on the iPhone. Adds the ability to copy from the iPhone by dragging multiple files. iPhone name is now displayed in the window title. Fixes a problem where PhoneView would not work properly if iTunes had not yet synced on the current computer. Other fixes and enhancements.

7/10/07 - v1.0: First release.